Privacy Policy

This Privacy Policy describes how Nexus Living Hub ("we", "us", "our") collects, uses, and safeguards information you share with us when you visit nexuslivinghub.com, submit an enquiry form, or contact us through WhatsApp, phone, or email. By using our website or services, you agree to the practices described below.

Information We Collect

We collect the information you voluntarily provide when you enquire about interior design services, schedule a consultation, or request an estimate. This typically includes:

• Name, phone number, and email address
• Property type (2BHK, 3BHK, 4BHK, Villa, Penthouse) and locality in Bangalore
• Project details shared during consultation, site visits, or design discussions
• Basic device and browser information collected automatically through cookies and standard analytics

How We Use Your Information

Your information helps us respond to enquiries, schedule site visits, prepare quotations, and deliver interior design services. Specifically, we use the information to:

• Contact you about your enquiry, typically within 24 hours
• Prepare a personalised estimate based on your property and requirements
• Share design concepts, 3D visualisations, and project updates
• Coordinate site visits, material selection, and project milestones
• Improve our website experience and service quality

How We Protect Your Information

We treat the information you share as confidential. Access is restricted to team members directly involved in responding to your enquiry or delivering your project. We do not sell, rent, or trade your personal information to third parties. We do not share your contact details with other design firms, contractors, or advertising networks.

Cookies

Our website uses basic cookies to remember your language preference and improve page performance. These cookies do not identify you personally. You can disable cookies in your browser settings at any time, though some features of the site may not work as expected.

Third-Party Services

Our website loads fonts from Google Fonts, icons from Font Awesome, and animation libraries from Cloudflare CDN. These providers may log standard request data (such as IP address) as part of delivering the resources. We do not embed third-party advertising, tracking pixels, or social media widgets.

Your Rights

You have the right to:

• Request a copy of the information we hold about you
• Ask us to correct information that is inaccurate or incomplete
• Ask us to delete your information when it is no longer needed for your project
• Opt out of future communications at any time

To exercise any of these rights, write to us at Info@Nexuslivinghub.com. We will respond within a reasonable timeframe.

Data Retention

We retain enquiry details for as long as is needed to respond to you and, if you become a client, for the duration of your project plus a reasonable period afterwards to honour warranty and service commitments. You can request deletion at any time.

Children's Privacy

Our services are intended for homeowners. We do not knowingly collect information from anyone under the age of 18. If you believe a minor has submitted information to us, please contact us and we will delete it.

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. The "Last updated" date at the top of this page indicates when the policy was last revised. Continued use of our website after an update means you accept the revised policy.

Read our Terms of Use for information about using this website and our services.